FAQs
Have questions? Find answers to the most common inquiries here.
What Is The Best Way To Contact Customer Support?
Our support team is readily accessible via email at contact@touchdowndepot.com or you can reach us by call or text at 437-500-2229 for immediate assistance.
Can You Frame My Jersey?
Yes we take custom jersey framing requests. The best way to get this process started is to send us an email of your jersey and we will provide you options, pricing and all necessary information. Our email is contact@touchdowndepot.com
How Often Do You Release New Collections?
Roughly every 2 weeks our collections are updated.
How Can I Verify The Authenticity Of Your Autographed Jerseys?
Integrity is key to our offerings. Each autographed item is verified by leading authentication services such as PSA and Beckett. These autographs are accompanied by a certificate and or a coded sticker for online verification, ensuring they are genuine.
What Forms Of Payment Do You Offer?
Our payment options are designed for convenience, accepting all major credit cards, Apple Pay, Google Pay, Shop Pay and PayPal
Can I Pickup In Person?
No, unfortunately we don't have that option as we are online only.
Do You Offer Free Shipping?
Yes, we offer free shipping on all orders within the U.S. with no minimum purchase required.
Do You Ship Internationally?
No, unfortunately we do not ship internationally.
How Long Does It Take To Ship My Order?
24-48 business hours after your order is placed we will ship it out with tracking details to follow.
What Is Your Return Policy?
We only accept returns if the item you received is damaged. In this case we will have it shipped back to us for repair. Once the repairs are done we will ship it back to you. We cover the cost of this whole proccess We just ask for your patience and cooperation.